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REVIEWS

In addition to the hundreds of completely satisfied customer reviews you can read below, we are proud members of the Tacoma Pierce County Chamber of Commerce and The Network of Tacoma, reflecting our commitment to excellence and community involvement.

Testimonials

What People are Saying About Us…

Excellent

Courtesy Auto Service and Tire of Tacoma

Based on 532 reviews

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Eldon Wiltsey

I love to take my vehicles to Goodyear (Courtsey) they always give me a estimate before so I can plan ahead, they do excellent work, quickly, and professionally. They always have a friendly smile and ready to help you. my wife said her car runs better, after replacing the smoking alternator. They know their stuff about cars. Our whole family uses Courtesy Goodyear.

Response from the owner:Thank you Eldon. We appreciate the review and that you trust us with you vehicles. We realize there are a lot of other shops. We are glad to take care of you.

Heidi Mitchell

Adam Richardson was hands down one of the coolest most fun associate i have came across in awhile. His humor and meeting me on my outrageous personality level was so appreciated. I was in a crappy situation and phe went above and beyond to help me and make me less stressed about it. I think I have found my new spot for tires and service! Also, these mechanics are ACTUALLY ASE Certified Mechanics.... so remember that when you chose cheap over quality. Ill be back Adam, to laugh and joke with ya for tire rotation!!!! Thanks again Adam!!!

Response from the owner:Heidi, what an awesome review—thank you! We absolutely loved reading this one! 😊 We’re so glad Adam was able to make a difficult and stressful situation a little easier for you. Adam definitely has a personality of his own, so it sounds like the two of you were a perfect match! Sometimes a few laughs and a little kindness can make all the difference when you're already having a rough day. Thank you also for recognizing our ASE-certified technicians and the importance of quality workmanship. We’re very proud of our crew and the experience, training, and care they bring to every vehicle that comes through our doors. Most of all, we’re happy to hear you feel like you’ve found your new home for tires and automotive service. Welcome to the Courtesy family, Heidi! We truly appreciate you giving us the opportunity to help you. And don’t worry—we’ll make sure Adam is ready for round two when you come back for that tire rotation! 😄 — Scott, Adam & the Courtesy Auto Service Team

Marilyn Kosanovich

I am always happy when I get service from at Courtesy Auto Service!!! They gave me a new oil filter, filled my oil, new cabin air filter, and replaced 3 light bulbs. Kind, efficient, quick and the cost was low!

Response from the owner:Marilyn, thank you so much for the great review. We appreciate your long-standing patronage and friendship. Thanks again for the great review. Hope to see you soon.

Jason Clevenstine

Response from the owner:Jason, thank you for the great review rating. We appreciate it very much

Sandra Boe

I have always appreciated how quickly any problems are diagnosed and repaired. This last visit we were finally able to figure out why my car had been running so erratically—lurching down the road and engine light popping up as well as some other warning emblems. As it turned out, it was fortunate I was able to drive to the car to the shop. The repairs were done that day and I was able to drive home in a smooth -running and once again reliable vehicle.

Response from the owner:Sandra, thank you so much for the great review. We appreciate it very much.

Michelle Daniel

I’m welcomed with a smile followed by knowledgeable service and mindful advice. This is my go-to place for auto services.

Response from the owner:Thank you so much for your wonderful review, Michelle! We're delighted to hear that you feel welcomed from the moment you walk through our doors. Providing knowledgeable service, honest advice, and a positive experience for every customer is what our team strives for every day. We're truly honored to be your go-to place for auto service and maintenance. Thank you for your trust and support—we look forward to taking care of you and your vehicle for many years to come!

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