253-473-5556
4502 S. Steele St. #701, Tacoma, WA 98409

Reviews

Proud BBB A+ Rating Since 2004…

In addition to our hundreds of completely satisfied customer reviews you can read below, we are a proud member of the Better Business Bureau, and have been since 2004. We carry the highest available A+ RATING!

Good Year Courtesy Auto Service & Tire of Tacoma BBB Business Review

What People are Saying About Us…

Click here to jump DOWN the page for Customer Testimonial Videos Does your auto repair service provider have over 1,000 online reviews from satisfied customers, and a customer rating of 4.7 out of 5? If not, why not call Courtesy today for your auto or tire service needs? We’re waiting for your call!

From 361 reviews
Ron Sperling
Ron Sperling

We always get great service at Courtesy Auto. Had new tires mounted and balanced; they did a good job and were very professional

Response from business owner

Ron, Thank You for the review – we appreciate you and the business. Thanks for letting others know about your experience here.

via Google
Laura J. Reich
Laura J. Reich

My rating is based on their honesty. My van has been there almost two weeks, and they weren’t beating around the bush about its issues. They let me know what was wrong and how they’ve tried to fix it. My car is 21 years old, sometimes it’s …

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Response from business owner

Laura, Thanks for your understanding and your comments and compliments on our honesty, we appreciate that. We hope to have resolution soon with your vehicle.

via Google
Kristina Clarke
Kristina Clarke

I needed a lot of work and they made it easy to fit within my budget. They were friendly, communicated with me the whole time via text (which is super convenient), and quick. Would 100% recommend for any of your standard auto maintenance.

Response from business owner

Kristina, Thank you! That is a great review and we appreciate it. We appreciate the time you have taken to let others know of your experience here. Thank you again.

via Google
Jerie Longacre
Jerie Longacre

Always pleasant. Never any surprises, the costs and repairs are what they say it will be. They communicate well. And good humored.

Response from business owner

Thank you for the great review.

via Google
elly bean
elly bean

Courteous professional and knowledgeable. I would come again.

Response from business owner

Elly, Thank you for the great review on our auto repair on Tacoma, WA.

via Google
Mike Bixby
Mike Bixby

My daughter's car broke down during the quarentine. We had it towed to Courtesy Auto and 36 hours later she was on the road again. Having someone like Bob taking care of the car was a relief. Professional, fast, and thorough, they're now …

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Response from business owner

Mike, thank you for the review. I am glad that we could get your daughters car taken care of promptly. We appreciate your comments.

via Google
Gerald Wheeler
Gerald Wheeler

Every repair or service I got was done long before the expected time frame I was given. Just all together an outstanding professional establishment! Thank you guys for all your hard but quick work!!

Response from business owner

Thank you for your review. It is much appreciated.

via Google
Daylen Adams
Daylen Adams

I’ll keep this short and simple, I’m a military member who’s been stationed here twice for 5 years, 5 years of excellent service to 3 of my vehicles, 5 years of loyalty and professionalism and 5 years I’ll miss as I head to TX and have to …

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Response from business owner

Daylen, Thank you for the great review. We have enjoyed taking care of your family and your vehicles. We hope that you and your family settle well in TX. Thank you for your military service and for allowing us to take care of your vehicles while stationed here in WA. – Scott

via Google
Dave Parkhurst
Dave Parkhurst

Excellent repairs for my car and 100% professional, kind treatment of me as the customer. First, the name "Courtesy" describes my experience every step of the way. From accommodating my crazy schedule, to assisting with low cost rental, to …

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Response from business owner

Dave. Thank you for taking the time to write this review, it is appreciated. I know you have a million choices to take your car, we feel privileged that you chose us. Thanks again, Dave.

via Google
Joseph Anderson
Joseph Anderson

Wonderful service great professional service and highly anticipated attitude from Bob and Doug took car in for pretrip inspection and they made sure I understood what was needed definitely going to recommend their services to people i know

Response from business owner

Thank you for the review. We appreciate the time you’ve taken to let others know that read these reviews your thoughts about our auto repair in Tacoma Washington. Thank you again.

via Google
Darrel Jernigan
Darrel Jernigan

Very Clean lobby, Upfront & HONEST shop. They did a Great job on fixing my mechanical issues.

Response from business owner

Darrell, thank you very much for the great review of our auto repair services at Courtesy Auto Service & Tire of Tacoma. We appreciate the time that you have taken to let others know of your experience. Thanks again!

via Google
LORRANE
LORRANE

My cars have always been treated with the best care. The service I've received has been thorough and quick. I appreciate the time they have spent with me explaining procedures done on my car big or small. What a great, kind, and honest …

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Response from business owner

Lorrane. Thank you very much for the feedback in your review. I am glad you find that we take good care of you and your car and we appreciate the time you took to let other review readers know about your experience. We appreciate you!

via Google
Scott Ahlsmith
Scott Ahlsmith

I used to joke (sadly) that the cost of servicing my car every six months at the dealership started a $2,000 and went up from there.

After years of paying excessive, and maybe unnecessary expenses, I found the antidote: Courtesy Auto …

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Response from business owner

Scott, what a great review! I am glad that you found that we were of high value and were able to meet your expectations. Thanks for the great comments and taking the time you have to write them. The review AND YOU are greatly appreciated! Thank you, again!

via Google
Paul Krupa
Paul Krupa

Like always Scott and the crew gave my car excellent service quickly. Once the service began it was completed in record time ever after I had them completed some needed extra services.

Paul Krupa

Response from business owner

Paul, Thank you for the review and kind words. We all appreciate it very much. Happy Motoring!

via Google
Jeanne Hopkins
Jeanne Hopkins

Always friendly and very helpful. They always do a great job on my car.

Response from business owner

Thank you for the review Jeanne.

via Google
Robert Schellhase
Robert Schellhase

These guys are great I came in here thinking I was going to replace all my breaks and all I needed was a new rim. It's the honesty and integrity professionalism that I like about this shop. Thank you guy's!

Response from business owner

Thanks Robert for the great review. We appreciate you taking the time to review our store. Thanks again!!

via Google
Darci Teesdale
Darci Teesdale

Same day services with an available $15 a day courtesy vehicle! Thanks guys! You have all of my future business when my vehicles need some attention

Response from business owner

Darci, Thanks for the great review. I am glad you found our loaner/rental vehicle helpful!

via Google
Margie Cunliffe
Margie Cunliffe

These guys are good at there job. They actually listen to what I am saying and informative.

Response from business owner

Margie, thank you for the great review regarding automotive repair Tacoma Washington. We appreciate the time you take to let others know about your experience here at Courtesy Auto Service and Tire of Tacoma.

via Google
Mark Oravsky
Mark Oravsky

Excellent Customer Service, Solid Value and Tire Warranty. I felt well taken care of, didn't feel pressured in any way and enjoyed the experience of buying new tires. Thanks Bob

Response from business owner

Mark, Thank you very much for the Google review for Tires and Auto Repair and taking time to post this so others can read it. It was a pleasure working with you. Thanks again!

via Google
jodi mercer
jodi mercer

Saved me a lot of money by not doing unnecessary repairs as per previous quote from another shop appreciated they're quick and courteous service at a great price.

Response from business owner

Jodi, Thank you for the great review. We appreciate you taking the time to let others know of your experience at Courtesy Auto Service & Tire of Tacoma.

via Google
james jones
james jones

Excellent courtesy, polite and professional

Response from business owner

Thank you very much James

via Google
Edgar Gicoso
Edgar Gicoso

Yes I got to Goodyear at the Tacoma mall and needed 4 tires for my vehicle,I got to that place around 9:40 am and after all information ,I told the person I need my car back at noon because I am going to work at,have to be at work 2:15 am ,…

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Response from business owner

Thank you for the great review regarding tire installation here at the Goodyear store at the Tacoma Mall. We appreciate your input and feedback and taking the time to review us to let others that look at online reviews, read yours. Thank you very much again.

via Google
Amy Fish
Amy Fish

Excellent service! I mainly dealt with Bob who was very informative and gave great detailed understandable explanations about whatever repairs or services my car required.... Every repair or service I got was done long before the expected …

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Response from business owner

Amy, thank you very much for the great review about Automotive Repair here in Tacoma. I will pass these comments along to Bob. We appreciate you taking the time to let others know that read reviews online about your experience here at Courtesy Auto. Thank you again!

via Google
David Neighbors
David Neighbors

Bob is awesome! Excellent customer service!

Response from business owner

Thank you very much for the review. I will pass this compliment along to Bob. Thank you, again!

via Google
Sandra Johnston
Sandra Johnston

I have trusted Courtesy Auto with my vehicle for over 17 years. Speaks for itself.

Response from business owner

Thank you Sandra. We appreciate the trust.

via Google
JAMES C
JAMES C

What an incredible experience I just had with courtesy at Tacoma mall. If you're interested in some automatic service and courtesy that's off the charts, hurry on down to courtesy right away

Irving ( Spike ) G
Irving ( Spike ) G

These guys are awesome and the repairs are A one.

Rod Buchanan
Rod Buchanan

Courtesy Auto Service is a very well run business totally customer focused! I went in for an alignment which they did a great job on at a more than fair price...but additionally with my request they inspected my entire vehicle at no charge…

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Response from business owner

Rod. Thank you for your thoughtful review. It was a pleasure to meet you and we look forward to doing business with you in the future. We appreciate you taking the time to let others know in the online community about your experience here with auto repair in Tacoma Washington.

via Google
Arick Branen
Arick Branen

Quick friendly service

Response from business owner

Thank you for the review for auto and tire service in Tacoma wa. We appreciate it very much.

via Google
Johnny Khy
Johnny Khy

The service is fast and great job. Show great pleasure toward customers

Response from business owner

Johnny. Thank you so much for the great review. We appreciate it very much. I’m glad that you shared your experience with others!

via Google
Rene Santana. Instarstarx is my Instagram
Rene Santana. Instarstarx is my Instagram

Bob the service manager was beyond 5 stars. Thank you kindly for explaining everything and suggesting.

Response from business owner

Rene – Thank you for the Google Review rating for Auto Repair in Tacoma. We appreciate it. Thanks again!

via Google
Delena A
Delena A

Thank you for your profession help. Especially made feel important and taking care of my car . Everyone has done wonderful job with my two tires and thank you Bob who a nice couple of coffee. Thank you.

Purpose Devine
Purpose Devine

Amazing food and service!

Response from business owner

Thanks. This may be for another establishment. We do not serve food.

via Google
NEAL S
NEAL S

I go to Courtesy Auto because I trust Doug, and have come to trust the ownership as well. I know very little about cars. I have to go where trust has been earned and demonstrated.

MICHAEL C
MICHAEL C

As usual all at Courtesy Auto gave me good service and good information on proper care for my car.

MICHAEL C
MICHAEL C

As usual all at Courtesy Auto gave me good service and good information on proper care for my car.

Jeff Smith
Jeff Smith

This is a place where they do quality auto work at a fair price. They do not try to push you into something that is not urgent. Friendly service in the shop. I would recommend to anyone to go here.

Response from business owner

Jeff, thank you very much for your thoughtful review. We really appreciate that you took the time to let others know about your experiences for auto repair in Tacoma with Courtesy Auto Service & Tire of Tacoma. Thanks again.

via Google
Crystal Barclay
Crystal Barclay

Very polite front desk man and a nice atmosphere

Response from business owner

Thank you for the nice review. I am glad you found our facility pleasing and the customer service proper. Thank you for letting others know of your experience here.

via Google
Randy Hook
Randy Hook

Experienced friendly service and Timely work Highly recommended!!

Response from business owner

Thank you. We appreciate the review.

via Google
Pamela Lewis
Pamela Lewis

The "crew" really does work well together. Just had my vehicle serviced, including battery replacement, etc. Work was completed 20 minutes ahead of estimated finish time, which allowed me to get to my next appointment. This has been MY "go …

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Response from business owner

Pam, thank you for taking the time to let everyone else know about your experience at Courtsey Auto Service & Tire of Tacoma for your recent auto repair and maintenance. Thank you for the great review.

via Google
Lisa Markman
Lisa Markman

Courtesy is like the gear head brother you wish you had

I’ve taken a couple cars to them. They do an excellent job. They are honest and back it up with video and photos to show you exactly what’s going on. They don’t convince you to do …

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Response from business owner

Lisa, thank you so much for taking the time to let other know about your experience here. It is always a pleasure to work with you. I am always happy to give input on vehicle acquisitions. Beautiful vehicle, I hope it works out. Thanks again Lisa.

via Google
David
David

My experience started with the Goodyear Tire website itself in doing research for my new tires. A hefty rebate offer on the tires I wanted were a big motivating factor in my purchase. But when it came down to it, I had questions that …

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Response from business owner

David, Thank you very much for taking the time to write such an extensive review so that others can read about your experience. We really appreciate this. We believe that business requires a personal touch and as you stated, you cannot be served properly by the internet alone. Thanks for your comments, I am glad you like your tires.

via Google
Rob Dickson
Rob Dickson

Doug (managed) and Bob (tech) helped me select an excellent set of tires for my car. As it happens, I also had a wheels and tires insurance policy from my dealership (those policies are designed to provide insurance coverage for damaged …

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Response from business owner

Thank you for the great review rating for Auto Repair and Tires in Tacoma WA. We appreciate it very much!/

via Google
Kristie Smart
Kristie Smart

This is the most trustworthy shop by far! They will take care of you and always go above and beyond to make sure that you are satisfied. If you are looking for a place to take your car where you won't get ripped off, I definitely recommend …

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Response from business owner

Kristie... Thank you for the great review for Auto Repair and Customer Service in Tacoma WA. We appreciate you! Thank you for taking the time to let others know about your experience.

via Google
Heather Hawthorne
Heather Hawthorne

The team at Courtesy Auto are so friendly & accommodating... they treat you like family from the very first visit!

Response from business owner

Thank you Heather! We appreciate the nice comments and review!

via Google
David Bluhm
David Bluhm

Scott, Bob, & crew are as welcoming and courteous as their name implies. I have, do & will continue recommending them for tires,alignment and other services they provide.

Response from business owner

Thank you for the very nice review. We appreciate that you have taken the time to provide this feedback for others to read. Thank you again!

via Google
Andy Lem
Andy Lem

Bob was very helpful, my dad had a nail in one of his tires and noticed it right when he got to work, he called and got an appointment for 2:30p, I was available to help my dad get the tire fixed before he got off. So I called, and Bob got …

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Response from business owner

Thank you very much for the review. I am glad we could promptly take care of that for your dad. Thanks for taking time to let others know of your experience here.

via Google
Alisia Harmon
Alisia Harmon

Phoned in after a word-of-mouth referral. Person I spoke to was polite and not in any rush to get me off the phone. Brought my car in, loaner car provided. Was texted and phoned about what was needed. I was given time to think about it! …

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Response from business owner

Alisia – I am very glad to hear of your great experience with our Auto Repair. Thank you very much for the review. Thank you for taking the time to review us and tell others about your experience! It is much appreciated.

via Google
Caleb Miller
Caleb Miller

Diagnosed/Fixed my cars issue very quickly! Great service!

Response from business owner

Thank you Caleb. I am glad we could help with your automotive repair issues. Please pass our name along to any friends or family that may need our automotive services in Tacoma. Thanks again!

via Google
Johnny Laughon
Johnny Laughon

Friendly service. Great people

Response from business owner

Johnny – Thank You for the review. Glad we could meet your expectations.

via Google
RAUL R
RAUL R

Very well good service great time and air conditioning is blowing excellent thank you

Tiffany King
Tiffany King

Fast service and quick tire flat change.

Response from business owner

Tiffany, Thank you for the review,. We appreciate your feedback.

via Google
DAVID O
DAVID O

Everything Went Very Well . Am Pleased With The Timely Service And Extremly Happy With The Office Pers. THANK you Very Much Fore Every Thing. David Ogden Happy Customer

Christopher Grissom
Christopher Grissom

This is the most honest place I’ve ever been. There are a lot of shady mechanics who replace unnecessary things. These guys don’t do that. They have class which is missing in a lot of mechanic shops now adays. Great people

Response from business owner

Christopher, Thank you for the great review. I am glad that you came in. Please pass our name along to any friends or family that may need honest car care in Tacoma WA. Thanks again!

via Google
Dennis White
Dennis White

Awesome work, cool people. All things considered, very fairly priced.

Response from business owner

Thank you very much for the review, Dennis.

via Google
Laura Knight
Laura Knight

Great customer service and communication. Highly recommend these guys they will take care of you and your car 🚗👍

Response from business owner

Laura, Thank you very much.

via Google
Saba Shirani
Saba Shirani

They are one of the best in town. They have been taking care of my M- Benz for the past two years. They are honest and they know what they are doing. They never tell you to do a service unless it’s Neccessary .

Highly recommended!

Response from business owner

Thank you very much for the great review. We are glad that we can (and have) met all of your expectations. Thank you again!

via Google
Steve Carter
Steve Carter

Super reliable shop. Drop in anytime and get a quick service of have a problem looked at. I especially like how they take pictures of their service and inspection and send that along with their recommendations.

Response from business owner

Thank you Steve. We really appreciate that you took the time to tell others about your experience at Courtesy Auto Service and Tire of Tacoma. We are pleased that you found our service and procedures helpful. Thank you again!

via Google
Marcie Pleasants
Marcie Pleasants

The workers at Courtesy lived up to their name, and the only reason I gave the place less than five stars was that the repair seemed expensive. Everything was on time and the work was successful. Thank you!

Response from business owner

Marcie. Thank you for the review. We all appreciate the trust you put in us to repair your vehicle. We know you have choices. We want to make sure that you have the best possible outcomes regarding a repair visit like this. Thank you again for the review, we look forward to working with you again.

via Google
Kyle 253
Kyle 253

I came here in October and got some new tires. The service was great. I actually took my SUV in today on 3/5/19 and as soon as you walk in it seems to be a positive vibe in the place. The staff is very polite. Even the mechanic shook my …

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Response from business owner

Kyle, Thank You for the review. We appreciate your feedback. Just for future reference, we offer Loaner Cars should you ever need one. We have a fleet of 7 cars and typically we will have one available when you need it. Thanks again for the great review.

via Google
Lisa Billak
Lisa Billak

I called and was able to get a same day appt for much needed brake job. They were quick, thorough and Bob was very nice and not pushy at all. I agree with the individual who said it is a little pricey however it was less than they quoted …

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Response from business owner

Lisa. Thank you very much for your concise review of our services. We were appreciate that very much. I’m glad we were able to help you out with your needed break service. Look forward to working with you again!

via Google
Shawn C
Shawn C

I want to thank you Bob for your excellent service and your professionalism you guys made it easy for me and my family with your flexible hours and your good work me and my family thank you

Julie Kelley
Julie Kelley

Awesome service! Super fast! Very nice staff! Recommended!

Response from business owner

Thank you for the great review Julie. Glad we could help you.

via Google
Rick Johnson
Rick Johnson

Quick installation of a new battery and great customer service.

Response from business owner

Rick, thank you for the review. I am glad we could help you.

via Google
Michael Gichigo
Michael Gichigo

After fixing an appointment, I later had a situation where I'd have to change the date and time. The store was ready to accommodate me. Their advice and tips on the condition of my car was impressive .They go beyond what a customer goes for…

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Response from business owner

Michael, I appreciate the time you took to provide feedback and this review. It is very helpful. I am pleased that you found about facility, service and other accommodations above your expectations. Thank you again for the great review.

via Google
Don Green
Don Green

In and out for alignment in 1 hr. Didnt sell me tires that I dont yet need. I'll be back when I do.

Response from business owner

Thanks for the review Don.

via Google
Elizabeth Mobley
Elizabeth Mobley

This is the place to go for your car troubles! They are amazing!

Response from business owner

Elizabeth – Thank you for telling everyone about us! We appreciate you and your "fandom". Thank you for the Google Review rating for Auto Repair in Tacoma. We appreciate it very much!

via Google
Myka M
Myka M

The staff was kind very knowledgeable we will come back again for sure. Thanks for your help with our tires.

Response from business owner

Thank you Myka. I appreciate the review and the opportunity to help you with your vehicle.

via Google
miquel jones
miquel jones

I have been to many auto shops. Though they are a big company, they have that homely feel. I love working with them. They are professional, courteous and have the best prices in town. They are not money first and will always help you figure…

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Response from business owner

Miguel, thank you so much for the great review. I really appreciate you taking the time to let everyone else that reads these reviews know about your experience. Thank you very much. We look forward to seeing you again. Thanks again.

via Google
Wade Stewart
Wade Stewart

Great service here, and excellent use of technology to care for me and my vehicles.

Response from business owner

Wade, Thank you for the great review. I am glad you appreciate the technology we use for transparency for our care of your vehicles. We appreciate the comments.

via Google
Lyn Robinson
Lyn Robinson

I trust Scott and his crew to take care of all my vehicles, its always a pleasure to do business with Courtesy Auto of Tacoma. This place does it all from complete engine rebuilds to wiper replacement, tires, oil changes and more. They pay …

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Response from business owner

Lyn, thank you for the great comments. We appreciate taking the time to let other Google review readers know what we do and how we do it. It’s always a pleasure being trusted to take care of your vehicles. Thank you again!

via Google
Corissa Cox
Corissa Cox

The guys working are always nice and respectful, explain things well, but don't "man-splain" things to women.

Response from business owner

Thank you yor the thoughtful comments Corrisa. We appreciate your comments and insights. Thank you again.

via Google
Enrique Munoz
Enrique Munoz

They do a very good job and are very knowledgeable! The prices are a little high, but they do a thorough and professional job.

We recently came back to them with a potential new car for them to inspect to see if it had any issues. They did…

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Response from business owner

Enrique. Thank you very much for the thoughtful review. We appreciate it very much!

via Google
Andrea Sanders
Andrea Sanders

Great Customer Service i am very pleased with the service on my car.

Response from business owner

Thank you Andrea. I am glad we could take good care of your car for you. Thanks for the great review. We appreciate the trust as well.

via Google
Angela T
Angela T

Thanks so much for your help

Gail Spangler
Gail Spangler

I love these guys! Fast, friendly, reasonable, and they have free loaners if it's going to take a while. RECCOMEND.

Response from business owner

Thank you Gail. Glad we could help you.

via Google
Billy Wilson
Billy Wilson

Always great service and knowledge of all issues with your car!

Satisfied that they know exactly how to address my vehicle problems accurately with proper estimate the first time...

Response from business owner

Billy. Thank you for the great vote of confidence and the review. We appreciate you taking the time to provide this feedback. Thanks again.

via Google
J.J.M. Hemphill
J.J.M. Hemphill

I trusted and valued what they recommended to me. I was able to make the most suitable decision for me. Thank you.

Response from business owner

Julie. Thank you very much for the feedback. I am glad that you found we could meet your expectations. Thank you again.

via Google
Julie Spigner
Julie Spigner

They were quick and on point with their services for my car! I was able to have my car inspected and followed up with repairs in the same week. They were very professional with me and provided excellent services. I would go back for if or …

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Response from business owner

Thank you for the great feedback and review Julie. I am glad we could make your car repair experience a pleasant one! Thanks again!

via Google
Suzanne Parker
Suzanne Parker

I was in need of immediate car repair and in an unfamiliar city. I limped my car in and was treated with the utmost concern & respect. They kept in contact with me during the repair process. I am very impressed with the service provided.

Response from business owner

Suzanne – Thank you for the great review. I am glad we were able to get you taken care of and make it as painless as possible. It can be daunting not knowing the landscape of the city you are in. Thanks for taking the time to write this review and telling others about your experience at our store. Happy Motoring.

via Google
Dennis Kirby
Dennis Kirby

I have used Courtesy Auto for tire service on both of my cars. They are very knowledgable and friendly. And I feel their prices are reasonable. I would recommend this business.

Response from business owner

Dennis, Thanks very much for the great review and thanks for sharing with the Google community, your experiences with our business.

via Google
Flor Mustered
Flor Mustered

Friendly service. Repairs completed ahead of schedule. Loaner car was appreciated.

Response from business owner

Thank you Flor. We appreciate the review.

via Google
Lila Rooks
Lila Rooks

I have been taking my cars to courtesy auto service for years. they are helpful and efficient. especially able to work within my budget!

via Facebook
Andrea Llapitan
Andrea Llapitan

Courtesy Auto is the absolute best! My husband and I won’t take our vehicles anywhere else. Professional, friendly, and impeccable service! Highly recommend.

Response from business owner

Thank you very much Andrea. We appreciate taking the time to let other know about your experience. Thanks again!

via Facebook
Hope Bixby
Hope Bixby

From oil changes to getting my shocks replaced, I have never had anything but an excellent experience with Courtesy Auto. As a woman going into a mechanic with just enough car knowledge to tell when something is wrong, I have never felt …

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Response from business owner

Hope – Thank you very much for the review. Thanks for taking the time to let others know of your experiences at our facility and with our staff. I am very glad that we have been able to make you feel comfortable and provided good problem solving for your automotive needs. Thanks again!

via Google
Kirk Broden
Kirk Broden

Great, friendly and professional service. Bob and Doug were fantastic to work with, and very expedient!

Response from business owner

Thanks for the review and the great feedback. We appreciate it Kirk.

via Facebook
Nicholas Hall
Nicholas Hall

I really appreciate these guys. When I go in for my oil change/inspection, they are always honest with me about what maintenance is urgent and what can maybe wait until my next visit. I never get the impression that the mechanics are …

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Response from business owner

Nicholas – Thank you for the great review rating. We appreciate you taking the time to review us. We'll see you next time!

via Google
Amy Hou
Amy Hou

Bob is awesome! We’ve been coming here for 1.5 years and they really do take care of their customers. You guys go the extra mile. I would recommend people to come here. Very friendly and trustworthy people. Thank you!

Response from business owner

Amy – Thank you very much for the great review. I am glad Bob took exceptional care of you. Thank you for being a long time customer, your comments mean a lot to all of us and we appreciate you taking the time to relay this to other internet/Google review readers. Thanks again!

via Google
Kat Hathaway
Kat Hathaway

As much as I hate when car things go wrong, I love this shop. Great service! Able to schedule online, got a text and list of findings as soon as they did and evaluation and they have a super safe way for me to pick up my car after hours. …

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Response from business owner

Kat – Thanks for the great review. I am glad we could take the hassle of car repair off your plate and have systems that you are comfortable with. Thanks for letting others know about your experience. We appreciate the feedback.

via Google
Richard Dreyer Rvt
Richard Dreyer Rvt

Scott, Bob & Doug know how to communicate properly with the customer & not sugar coat or sweet talk you into getting the service your car needs not trying to "pad" the bill! If you want a great service shop for your precious ride, stop in …

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Response from business owner

Thanks Richard.

via Facebook
Melissa Swansen
Melissa Swansen

Anytime you need to take your car into the shop it means stress, money and an inconvenience. Since I have been taking my vehicle to Courtesy for repairs I have experienced fast and thorough repairs, had the opportunity to use one of the …

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Response from business owner

Melissa – We appreciate the time you took to let others know how you feel about your experience here at Courtesy Auto Service and Tire of Tacoma. I am glad that we were able to get your Honda repaired and solve that problem that you were experiencing. Thank you again for the great review, the time you took to write it, and your continued business.

via Google
Joy Christensen
Joy Christensen

Bob was really helpful and fun! Very affordable prices and a great customer service atmosphere! Definitely coming back

Response from business owner

Thank you for the review. It is much appreciated.

via Google
hdgoel
hdgoel

Very honest. Great service. Kept me informed every step of the way. Will continue to bring our cars here in the future.

Response from business owner

Thank you for the review. I am glad we were able to meet and exceed your expectations for automotive service and repairs here in Tacoma. We appreciate you took the time to let others know about your experience. Thank you again.

via Google
Chip Taylor
Chip Taylor

Amazing service. I came here after another tire shop had canceled my appointment on me after I had arrived. They not only gave me a great price on the Goodyear tires got right to work. About 30 minutes later I was on the road with the …

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Response from business owner

Thank you Chip for the great review. We appreciate it very much and I am glad we could help you.

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RHONDA A
RHONDA A

All the guys are great very thorough good explanation felt like everything was done properly

James McMurray
James McMurray

Service was to repair under the hood fire damage. Courtesy worked exceptional well to diagnose cause and with insurance. Repairs were timely and without surprises.

Response from business owner

James – We are very appreciative of the review of our services. I am glad we were able to get this repair completed and happy to work with your insurance company to assure that the vehicle was properly repaired. I know it took some time, complex issues sometimes do, but thank you for your patience and taking the time to write this review so that others can read your thoughts about your experience with the automotive repairs and service that we provide. Thank you again.

via Google
Virginia Sorensen
Virginia Sorensen

Very friendly & professional service. Very happy with price and work was completed promptly and within estimated time. I highly recommend Courtesy Auto & Tire Service.

Response from business owner

Virginia – Thank you for the review. I am glad you found that our service was worthy of providing this feedback. I am glad we could get these tires taken care of your car. Thank you for the recommendation.

via Google
JD/GEORGE D
JD/GEORGE D

I will always go to Courtesy Auto Service for my car. They are great. THANK YOU COURTESY. Thanks to Doug and Bob. I ALWAYS APPRECIATE THE SERVICE AND TIME I SPEND THERE. THE GENTLIMEN THERE ARE SO HELPFUL.

mauricio roman
mauricio roman

THE BEST PEOPLE. i had a rim problem that another auto service company caused and long story short causing my car to have 3 really cool rims and one loose, ugly, and potentially dangerous rim. The front desk man was very nice, professional…

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Response from business owner

Mauricio – Thank you for the great review. I am pleased that we were able to assist in getting this vehicle back to presentable conditions. Thanks for taking the time to let others know of your automotive repair experience at Courtesy Auto Service and Tire of Tacoma.

via Google
Lawrence Lorenzo
Lawrence Lorenzo

They are professional and thorough, satisfactorily completed the work as recommended. I was able to use a loaner vehicle while mine was being repaired and great customer service.

Response from business owner

Lawrence – Thank you for the review. I am glad that we were able to get your vehicle maintenance and repairs completed, and glad you took advantage of our Loaner Car program for our clients. Thanks again for the great review.

via Google

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