253-473-5556
4502 S. Steele St. #701, Tacoma, WA 98409

Reviews

Proud BBB A+ Rating Since 2004…

In addition to our hundreds of completely satisfied customer reviews you can read below, we are a proud member of the Better Business Bureau, and have been since 2004. We carry the highest available A+ RATING!

Good Year Courtesy Auto Service & Tire of Tacoma BBB Business Review

What People are Saying About Us…

Click here to jump DOWN the page for Customer Testimonial Videos Does your auto repair service provider have over 1,000 online reviews from satisfied customers, and a customer rating of 4.7 out of 5? If not, why not call Courtesy today for your auto or tire service needs? We’re waiting for your call!

From 200 reviews
Julie H

I trusted and valued what they recommended to me. I was able to make the most suitable decision for me. Thank you.

Response from business owner

Julie. Thank you very much for the feedback. I am glad that you found we could meet your expectations. Thank you again.

via Google
Julie S

They were quick and on point with their services for my car! I was able to have my car inspected and followed up with repairs in the same week. They were very professional with me and provided excellent services. I would go back for if or …

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Response from business owner

Thank you for the great feedback and review Julie. I am glad we could make your car repair experience a pleasant one! Thanks again!

via Google
John S

Always friendly and reliable, I highly recommend them.

Response from business owner

Thank you John. We appreciate the feedback and the review.

via Google
Suzanne P

I was in need of immediate car repair and in an unfamiliar city. I limped my car in and was treated with the utmost concern & respect. They kept in contact with me during the repair process. I am very impressed with the service provided.

Response from business owner

Suzanne – Thank you for the great review. I am glad we were able to get you taken care of and make it as painless as possible. It can be daunting not knowing the landscape of the city you are in. Thanks for taking the time to write this review and telling others about your experience at our store. Happy Motoring.

via Google
DENNIS K

I have used Courtesy Auto for tire service on both of my cars. They are very knowledgable and friendly. And I feel their prices are reasonable. I would recommend this business.

Response from business owner

Dennis, Thanks very much for the great review and thanks for sharing with the Google community, your experiences with our business.

via Google
John M

Friendly service. Repairs completed ahead of schedule. Loaner car was appreciated.

Response from business owner

Thank you Flor. We appreciate the review.

via Google
Patty K

Friendly honest service! I went in to get new brakes and was told that were not needed.

Response from business owner

Patty, Thank you for the great review. Yes.... we call it like we see it. You did not need new brakes as you had expected and we were happy and pleased to let you know the truth about your car. "Problem Solving for the Motoring Public" ... that is what we do, everyday. Thanks for taking the time to write this review.

via Google
LILA R

I have been taking my cars to courtesy auto service for years. they are helpful and efficient. especially able to work within my budget!

via Facebook
ANDREA L

Courtesy Auto is the absolute best! My husband and I won’t take our vehicles anywhere else. Professional, friendly, and impeccable service! Highly recommend.

Response from business owner

Thank you very much Andrea. We appreciate taking the time to let other know about your experience. Thanks again!

via Facebook
Hope Bixby

From oil changes to getting my shocks replaced, I have never had anything but an excellent experience with Courtesy Auto. As a woman going into a mechanic with just enough car knowledge to tell when something is wrong, I have never felt …

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Response from business owner

Hope – Thank you very much for the review. Thanks for taking the time to let others know of your experiences at our facility and with our staff. I am very glad that we have been able to make you feel comfortable and provided good problem solving for your automotive needs. Thanks again!

via Google
Tami & Kirk B

Great, friendly and professional service. Bob and Doug were fantastic to work with, and very expedient!

Response from business owner

Thanks for the review and the great feedback. We appreciate it Kirk.

via Facebook
Nicholas Hall

I really appreciate these guys. When I go in for my oil change/inspection, they are always honest with me about what maintenance is urgent and what can maybe wait until my next visit. I never get the impression that the mechanics are …

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Response from business owner

Nicholas – Thank you for the great review rating. We appreciate you taking the time to review us. We'll see you next time!

via Google
AMY H

Bob is awesome! We’ve been coming here for 1.5 years and they really do take care of their customers. You guys go the extra mile. I would recommend people to come here. Very friendly and trustworthy people. Thank you!

Response from business owner

Amy – Thank you very much for the great review. I am glad Bob took exceptional care of you. Thank you for being a long time customer, your comments mean a lot to all of us and we appreciate you taking the time to relay this to other internet/Google review readers. Thanks again!

via Google
DIAHANN K

They did a great job on fixing my excursion. 😀

Response from business owner

Thank you Diahann. I am glad we could get your Excursion repaired. We appreciate the time you took to let others know of your experience here at Courtesy Auto Service and Tire of Tacoma.

via Google
Kathleen H

As much as I hate when car things go wrong, I love this shop. Great service! Able to schedule online, got a text and list of findings as soon as they did and evaluation and they have a super safe way for me to pick up my car after hours. …

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Response from business owner

Kat – Thanks for the great review. I am glad we could take the hassle of car repair off your plate and have systems that you are comfortable with. Thanks for letting others know about your experience. We appreciate the feedback.

via Google
Richard Dreyer Rvt

Scott, Bob & Doug know how to communicate properly with the customer & not sugar coat or sweet talk you into getting the service your car needs not trying to "pad" the bill! If you want a great service shop for your precious ride, stop in …

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Response from business owner

Thanks Richard.

via Facebook
Mellisa S

Anytime you need to take your car into the shop it means stress, money and an inconvenience. Since I have been taking my vehicle to Courtesy for repairs I have experienced fast and thorough repairs, had the opportunity to use one of the …

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Response from business owner

Melissa – We appreciate the time you took to let others know how you feel about your experience here at Courtesy Auto Service and Tire of Tacoma. I am glad that we were able to get your Honda repaired and solve that problem that you were experiencing. Thank you again for the great review, the time you took to write it, and your continued business.

via Google
Evan H

Very professional and helpful. Thank you gentlemen.

Response from business owner

Thank you for the review. I am glad we could assist in determining the cause of failure with your truck. Thank you again for the great Google Review.

via Google
Thomas M

Fast and efficient service, conveniently located. Not necessarily the cheapest but no waiting to buy a replacement tire for a trailer, put it on the rim, balancing, etc..

Response from business owner

Thank you for the review Thomas It is very much appreciated.

via Google
Shea V

They're very friendly and honest in their work. Would definitely recommend

Response from business owner

Thank you for the great review Shea. We appreciate you choosing us to take care of your automotive repair needs here in Tacoma. Thanks again!

via Google
Joy Christensen

Bob was really helpful and fun! Very affordable prices and a great customer service atmosphere! Definitely coming back

Response from business owner

Thank you for the review. It is much appreciated.

via Google
Logan S

Thanks for your great work. Professional staff!

Response from business owner

Thank you Satnislav. We appreciate the review. I am glad we could chat via Google and get you all set up. Thanks again!

via Google
Elijah Arei

You guys are the best!!!

Response from business owner

Thank you Elijah. We appreciate the review and high rating.

via Google
hdgoel

Very honest. Great service. Kept me informed every step of the way. Will continue to bring our cars here in the future.

Response from business owner

Thank you for the review. I am glad we were able to meet and exceed your expectations for automotive service and repairs here in Tacoma. We appreciate you took the time to let others know about your experience. Thank you again.

via Google
Chip Taylor

Amazing service. I came here after another tire shop had canceled my appointment on me after I had arrived. They not only gave me a great price on the Goodyear tires got right to work. About 30 minutes later I was on the road with the …

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Response from business owner

Thank you Chip for the great review. We appreciate it very much and I am glad we could help you.

via Facebook
Warren Frey

Nothing but good things to say; they made the whole process very easy!

Response from business owner

Warren. We appreciate your nice review of our service and processes. We really appreciate the time you took to write this review and choosing us to help maintain you vehicle maintenance and repairs. Thank you.

via Google
RHONDA A

All the guys are great very thorough good explanation felt like everything was done properly

JAMES M

Service was to repair under the hood fire damage. Courtesy worked exceptional well to diagnose cause and with insurance. Repairs were timely and without surprises.

Response from business owner

James – We are very appreciative of the review of our services. I am glad we were able to get this repair completed and happy to work with your insurance company to assure that the vehicle was properly repaired. I know it took some time, complex issues sometimes do, but thank you for your patience and taking the time to write this review so that others can read your thoughts about your experience with the automotive repairs and service that we provide. Thank you again.

via Google
Virginia Sorensen

Very friendly & professional service. Very happy with price and work was completed promptly and within estimated time. I highly recommend Courtesy Auto & Tire Service.

Response from business owner

Virginia – Thank you for the review. I am glad you found that our service was worthy of providing this feedback. I am glad we could get these tires taken care of your car. Thank you for the recommendation.

via Google
Celina Basant

Awesome local spot

Response from business owner

Thanks for the great review. We appreciate it very much.

via Google
Jason D

Outstanding customer service! Utilizing modern communication – reports and alerts via text and email! Very impressive!

Response from business owner

Jason – Thank you for taking the time to review the recent service at our facility. We appreciate that you find our efficiency tools useful and our customer service pleasant and helpful. We appreciate that you took the time to let others know about your positive automotive maintenance and repair experience at Courtesy Auto Service and Tire of Tacoma. Again – Thank you.

via Google
JD/GEORGE D

Things went well as usual. Thanks to Doug and Bob.

mauricio roman

THE BEST PEOPLE. i had a rim problem that another auto service company caused and long story short causing my car to have 3 really cool rims and one loose, ugly, and potentially dangerous rim. The front desk man was very nice, professional…

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Response from business owner

Mauricio – Thank you for the great review. I am pleased that we were able to assist in getting this vehicle back to presentable conditions. Thanks for taking the time to let others know of your automotive repair experience at Courtesy Auto Service and Tire of Tacoma.

via Google
Lawrence Lorenzo

They are professional and thorough, satisfactorily completed the work as recommended. I was able to use a loaner vehicle while mine was being repaired and great customer service.

Response from business owner

Lawrence – Thank you for the review. I am glad that we were able to get your vehicle maintenance and repairs completed, and glad you took advantage of our Loaner Car program for our clients. Thanks again for the great review.

via Google
Jen T

I had to take in my 2014 Nissan Sentra for repair and maintenance and chose Courtesy Auto Service. This was the best decision I could have made. They were so helpful and very nice. They sent me the vehicle inspection which included pictures…

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Response from business owner

Jennifer – Thank you for the review of our automotive diagnosis, maintenance and repair services. I am glad that we could meet your expectations in taking care of your Nissan Sentra. I really appreciate the time you took to provide this review and share these thoughts. Thank you again.

via Google
Sheila & Lance H

Our experience was superb my radiator cracked while I was working on Wednesday it was about 1 o’clock I was able to take my car and get a loaner car and be back to work within an hour. We are always pleased with the Good Year dealership …

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Hong K

Like name of business, these guys are courteous, friendly and professional.

Response from business owner

Hong, Thank you very much for the review. We appreciate it very much. Glad that we could take care of the alignment on your truck for you. Again, Thank You.

via Google
Moe Morrison

I had a good experience with this shop. I brought in an impossible project and the guys at Courtesy got multiple issues worked out. The hourly diagnostic time is higher then other shops in the area however, they are worth it! I appreciate …

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Response from business owner

Moe. I am very glad that we could solve the issues with your truck. Huge improvements were made and I am glad that you were able to find us and allow us to help you get the truck running the way it should. Thank you for taking the time to let everyone in Tacoma know where to come for accurate, efficient automotive diagnostic service and repair.

via Google
Michelle Landwehr

Patched my tire while traveling, super fast, reasonable price, very friendly.

Response from business owner

Michelle – Thank you for the nice review. We appreciate taking the time to write this. I am glad we could help get you back on the road quickly. Thanks again!

via Google
Doug Whipple

I had my truck towed from Bothell to Tacoma because Courtesy Auto came so highly recommended. And, it was worth the tow. The staff at Courtesy is professional, friendly, honest and fair. They did the work I wanted at a VERY fair price and …

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Response from business owner

Doug – Thank you very much for taking the time to give us some positive feedback and to give information to all the other review readers out there looking for auto repair for their vehicles. We really appreciate the time you took to provide this valuable information. Thank you.

via Google
Joseph Hella

Definitely will come back and recommend. They did what I asked, gave advice where it was warranted and did not try to pressure me at all.

Response from business owner

Thanks Joesph. We appreciate the opportunity.

via Google
Kweri Mena

Got a great deal on my brakes. I was quoted some ridiculous price elsewhere when I got my tires changed. The owner was honest and didn't seem like he's out to grab money. I was able to view the conditions of my brakes on my phone before …

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Response from business owner

Kweri – Thank you for the great 5 star rating. I appreciate the comments regarding our transparency and professionalism. I am glad you found us online and we were able to get your brake repair completed on your car. Thank you again!

via Google
Doug Whipple

Courtesy Auto and Scott came highly recommended. I have had bad experiences with auto shops in my area, so I decided to have my vehicle towed from Bothell to Courtesy. And, it was more than worth it! The whole crew at Courtesy was …

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Response from business owner

Doug. Thanks very much for your kind words. It was good to meet you, and am glad that you found your way to Tacoma from Bothell. We will be here next time you need us. Thank you again. 😄

via Facebook
Jeffrey DeRouen

Great customer service. Made sure i was informed on what the issues were and that i was made knowledgeable of why they were issues and how to avoid it next time. Very thorough. Their inspection format is fantastic, they send you a link and …

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Response from business owner

Jeffrey – Thank you for the review. We appreciate it. We are pleased that you found our processes and procedures thorough and transparent. I am very happy to hear that you are a fan of our automotive repair, maintenance and service abilities related to your vehicle. Thanks again. See you again.

via Google
NICHOLAS G

Super friendly and professional plus the mall is right there for when they're working on your car. Make sure and check out their coupons before making an appointment

Response from business owner

Nick, Thank you for the great review and thanks for taking the time to tell others about your experience with your auto maintenance and tire purchase. Great working with you.

via Google
Scott Britz

Awesome bunch of guy a and do great work would trust them with any of my cars

Response from business owner

Thanks Scott

via Facebook
Daylen A

As always the guys down there always deliver, I was running late for my appt they even had my oil change done faster than the estimated time! Been going here for almost a year now and the only regret I have is I wish I had brought my …

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BOB C

The quality of service and integrity is amazing. They send you pictures to verify everything they are doing and won't do anything you don't authorize. Can't recommend enough.

Response from business owner

Bob, Thank you for the review. We have tried our best to provide transparent procedures to assist our customers in making informed decisions on vehicle repairs and maintenance needs. Pictures and this digital platform help our customers quite a bit in understanding their vehicles. I appreciate the time you have taken to inform others about your experience. Thank you again.

via Google
markmyers53

First time here. Very professional service. The service on my truck was completed sooner than the estimate given. Very pleasant staff. I like how they explained everything to me after the service was completed.

Response from business owner

Mark – Thank you for the review of your recent Automotive Service at Courtesy Auto Service and Tire of Tacoma. Thanks for taking the time to review our services. It is much appreciated.

via Google
Tina Bailey

Great place, trustworthy and honest. They do not try to up-sell and are respectful of their customers time.

Response from business owner

Ms. Bailey. Thank you for the time you took to review Courtesy Auto Service and Tire of Tacoma and to provide feedback that others can learn from your experience. We appreciate it and look forward to continue providing the best Tacoma area Auto Repair, Maintenance and customer service that you should expect.

via Google
Chris McKeever

Great service, even told me I didn't need one of the things I asked for. Who does that anymore? Thanks, Courtesy!

Response from business owner

Thank you Chris. We appreciate the feedback/review and sharing with others your automotive maintenance and repair experience.

via Google
JOHN B

They gave me very honest and accurate service. They, in fact, had moved up my service by one day, on the spur of the moment, as I asked them to, and cheerfully. They have always been a straight forward place to do business with, and, will …

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Response from business owner

John, it is always a pleasure to talk about and try to solve the worlds problems. Thank you for the very nice and articulate review of our auto repair, scheduling and customer service abilities. We appreciate you taking the time to provide this review, so others may read it. Look forward to seeing you next time. Thanks again!

via Google
Scott Britz

The crew at courtesy Auto Service do great work and a great group of guys , I will tell all my friend to try them

Response from business owner

Scott – Thank you very much for the great review and the time you took to share your automotive repair and service experience.

via Google
TIM R

GREAT JOB!! THANKS again for your service.

Fereti Faatili

Love the service

Response from business owner

Thank you very much for the review. We appreciate you taking the time to review our automotive service and repairs at Courtesy Auto Service and Tire of Tacoma.

via Google
Kyle W

Quickly worked out the issue and fixed it within 1 buisness day. The mechanic liked my car and talked to me about it for a bit which was cool; 10$ rental cars available. Super understanding and kind team.

Response from business owner

Kyle, thank you for the thoughtful review. I am glad you found us and shared with others that you liked our service and approach related to recent auto repair and maintenance to your BMW

via Google
Randy W

Great job of explaining the service I need now and the future!

Response from business owner

Randy – Thank you for leaving this positive review of our maintenance and auto repair services from your recent visit, and for sharing this information with others. We really appreciate this and look forward to working with you again.

via Google
MATT H

You always do a great job, the loaner car was very helpful. Thanks

Liz Wasson

I have been going to courtesy auto service and tire after, located by the Tacoma Mall for several years. Always their staff has been polite courteous efficient informative and accurate. I will continue to go there and no I will get the same…

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Response from business owner

Thank you Elizabeth. I appreciate the nice review and informing others what to expect when they visit our location for automotive service repair and maintenance. Thanks for taking the time to review us and share your review with other consumers.

via Google
Marie Stewart

Scott’s staff was friendly, helpful, and expedient! This is not some greasy shop, either. I could charge my phone, have a complimentary cup of tea, and get some work done while I waited.

Response from business owner

Thank you for the review Marie. I am glad we met your expectations!! 😄👍

via Facebook
Kareena

Super friendly opening doors, offering an umbrella and quick affordable repairs .

Response from business owner

Thanks for the review Reena. Glad that you were happy with automotive repairs and tire repair performed on your vehicle recently. Umbrellas, door opening, comfortable waiting area and hot, fresh coffee... it is the least we can do for our customers. Thanks again for taking the time to leave a review.

via Google
Larry Cleaves

I had light come on last year and I was told that it may be minor, drive for the weekend, if it return that I could bring it in for service. Light haven't returned money saved by not getting a run a run.…

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Response from business owner

Larry. Thanks for taking the time to leave this review for others to digest. We appreciate it. Hope you love your new tires.

via Facebook
Heather Lindboe

They are always courteous and honest.

Heather

Response from business owner

Heather, Thank you for the great review. We are very pleased that you are happy with the brake work and automotive repair that we recently completed on your Volvo. Thank you for taking the time to let the other Google users know about your experience at Courtesy Auto Service and Tire of Tacoma.

via Google
Robin Russell

It is always such a pleasure to visit the Courtesy Auto Service & Tire of Tacoma. The staff are very friendly and courteous but most of all, the services done to my car have always been correctly the first time and done completely so I have…

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Response from business owner

Robin, thank you very much for taking the time to review your experiences with our automotive service, repair and maintanance. I am glad we continue to live up to your expectations. We appreciate your feedback very much. Thank you again.

via Google
Mary Perkins

Super easy to work with. Very friendly

Response from business owner

Thank you Mary. We try to make it easy... let us figure your car out, provide transparent, efficient and accurate auto repair and maintenance and take that off your plate. Thanks for the review, we appreciate taking the time to let the Google reading public to understand your experience.

via Google
Billy W

Always happy doing business here satisfaction gaurranted, never disappointed!

roy bandy

the best place too get good service,at a good price. the staff work very hard to meet an exceed your needs.they will work hard with you too make sure your satisfied.

Response from business owner

Thanks Roy – We appreciate the trust you put in us.

via Google
Seff Liddell

I love taking my car here because I know they will take care of it and won't try to money gouge me. The staff are helpful, knowledgeable, and friendly. Appointment times are honored and they are prompt so you don't find yourself waiting …

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Response from business owner

Thanks Seff for sharing your experience with all the other Google review readers in Tacoma looking for quality auto repair. I am glad that we could meet and exceed your expectations. Thanks again!

via Google
Lisa Murtha

Scott always has my back and my best interest. He was able to squeeze me in last second and make sure a problem was fixed so I could feel safe driving around with my son. Thank you guys so much for everything you do. I also didn't have to …

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Response from business owner

Thanks Lisa 😄

via Facebook
Jacqui Wilson

Doug, bob & Scott super great & awesome guys. Been coming here with mine, my husbands, and our other family vehicles.

Response from business owner

Thank you Jacqui. We appreciate you taking the time to provide this review to our FB page and telling others about your experience.

via Facebook
Barbara Campbell

My husband and I loved the service and attention to detail this company provides. I will and already have recommended Courtesy Auto to friends and coworkers. We are customers for life!

Barbara Campbell

Response from business owner

Barbara – Thank you very much for the kind and fantastic review. I am glad that we could assist you in your auto repairs and get you back on the road. Thanks for coming all the way from Olympia to see us in Tacoma. We realize that there are many choices for auto repair across that distance, but appreciate that you allowed us to help you. Thanks again! Scott

via Google
Fredrick Angelo

Stopped in to see if I could exchange a pair of Autosocks that were purchased 2 years ago for a vehicle I no longer have. The Autosocks were unused and Scott exchanged them for a pair that fit my current vehicle. Excellent customer service!

Response from business owner

Fredrick, glad you stopped in and we were able to help you equip your new vehicle with the proper application for the AutoSock Winter Traction Device fitment. Thanks for leaving a review. We appreciate it very much.

via Google
Bud T.

These guys are honest, fair, friendly, and they take the time to explain any details. I will be back.

Response from business owner

Thank you for the great review. We strive to provide the best, most transparent experience related to automotive repair in Tacoma and I am happy that we could live up to your expectations. Thank you for the feedback – I will pass this along to my staff.

via Google
DanielMosich

Courtesy Auto Service holds true to their name. They had the best service out of any business I have dealt with in recent memory. I live in Auburn but will make the trip down to Tacoma in the future any time I need tires.

Response from business owner

Daniel, thank you for the review. I am glad we could get you all taken care of quickly with that flat tire and the tire replacement needed. Thank you for taking the time to review our customer service and expertise – It is much appreciated.

via Google
Billy Wilson

Always have a great experience here Bob at front desk is always very helpful and knowledgeable, always fare pricing and top quality work the only place I take my vehicle knowing the estimates and work are precise.

Response from business owner

Thanks Billy. We appreciate the feedback.

via Facebook
Suzan Swarthout

The crew at Courtesy Auto Service are excellent in their professional service; and, they live up to company name: Courtesy, as well! I highly them for all your auto needs.

Response from business owner

Suzan ! Thanks for the awesome words. We appreciate it.

via Facebook
John Kim

Quick turn around. Doug was courteous and very helpful. Will recommend anytime!

Response from business owner

Thank you for the review Mr Kim. It is appreciated and hope to see you again for your automotive repair needs.

via Google
Richard Dreyer

This last visit was a simple tire repair for a nail & these guys "nailed" it & did so efficiently & quickly! If you don't have a regular mechanic to go to for your car, now you do if you visit Scott Welch & his crew!

Response from business owner

Rick – glad we could help you get "un-nailed" from that pesky tire repair. Always a pleasure and thank you for the donuts... My automotive mechanics really appreciated them and thanks for the trust Rick and the review!

via Google
Tony Genga

I have been coming to Courtesy Auto since 2004. There is a reason for that. The staff at Courtesy Auto are professional and very knowledgeable. I have never had a problem with any repairs that have been completed by the staff. I have …

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Response from business owner

Tony – Thank you very much for providing this feedback to the online community about our commitments to our customers. I really means a lot hearing this from you, and it is greatly appreciated. Thank you for allowing us to take care of the Genga generations and your support for our Tacoma auto repair business. Thank you again!

via Google
dotcomsean g

I visited Courtesy Auto based on reviews seen on Google and I was very impressed. I have a brake inspection and oil change done, and the pricing was fair and service OUTSTANDING. I had concerns with my brakes after having them repaired by …

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Response from business owner

I am very glad that we could help you get this problem solved. Thank you for taking the time to share your automotive repair experience with the online community in Tacoma. We appreciate the trust you put in us and allowing us to help you today.

via Google
David Stark

I'm new to Tacoma. I feel well taken care of at Courtesy Auto Service & Tire. When I take my car in for service, I know I have nothing to worry about.

3 Things that will help you know for sure...

1. If they say they are going to do it, they…

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Response from business owner

David – Than you very much for taking the time to review our facility, service and other amenities. We appreciate the value that you experienced and expressed in your review while getting automotive maintenance and repairs done recently. Thank you again.

via Google
Jennifer Leigh Miller

Locally owned, honest and friendly. This is our go to shop for all of our family vehicles! Scott, Bob and Doug know their stuff! 🙂

Response from business owner

Thanks Jennifer. We appreciate it. 😄

via Facebook
Wade Stewart

I came in with nearly bursting tires and my steering was WHACK. They did a great job and everything is wonderful. I really appreciated the service most of all. Tires are tires but the service of doing a great job, keeping me up to date …

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Response from business owner

Thanks for the review Wade. It is much appreciated. Glad we could help you out and get you UN WHACKED!! 😄

via Facebook
Deanna Renfro

The staff is always helpful and very courteous. The work is high quality and reasonably priced. The staff is also very honest about whether or not work is needed for your vehicle which I appreciate. I would recommend Courtesy Auto to all my…

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Response from business owner

Thank you Deanna. We appreciate the trust you put in us to take care of your vehicles. We appreciate the time you have taken to let other persons needing auto repair in Tacoma by writing this review. Thanks again.

via Google
Amy Galloway

Excellent service and a high level of expertise! I had my tire changed previously at different shop and the next day my tire went flat. I brought my car in to Courtesy Auto and they diagnosed it right away, fixed it, and wrote a description…

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Response from business owner

Thank you Amy. We are very pleased that you chose us to assist you in your auto repair and tire needs. Thank you very much taking the time to provide this feedback for others to read. I hope you found resolution from the other facility.

via Google
Rick Pittser

We recently bought a used car that had a tire that was separating. I took it in to two different tire stores and they said that the tire was classified as a Road Hazard Damage and was not covered under warranty. One store told me that it …

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Response from business owner

Thank you for the review. We are happy to be able to properly advise you on the condition of these tires and find a reasonable solution to your concerns. Please tell your friends and family about the service for Auto Maintenance, Repair and Tires that your received here – recommendations from happy customers are the best. We work hard to provide honest and accurate auto repair solutions in Tacoma. We appreciate the time you took to provide this review. Thanks again.

via Google
Brandon Clifton

I began servicing my vehicles a year ago and have been very pleased with their work. Bob is FANTASTIC! Thanks again, Todd

Response from business owner

Thank you for your review of our auto repair capabilities. We appreciate the opportunity to help with your car needs and look forward to seeing you again. Please pass our name around to your friends and family as teh place to have auto repair done right in Tacoma. Thanks again!

via Google
Rachael Riley

This place is the absolute best. Moving to Tacoma for college I was worried it would be hard to find a garage I could trust but thankfully Courtesy Auto was there to save the day. They have seen me through some troubling times with my older…

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Response from business owner

Rachael, Thank you for taking the time to share your experience and review our location. We greatly appreciate this, as well as the trust that you have put in us to take care of your automotive maintenance and repair needs.

via Google
Thomas Ferguson

I have been going for many years and have always had a very positive experience. They have always been honest with me and I will continue to go here.

Response from business owner

Thank you for taking the time to review our store and share your experience Thomas. We appreciate it!

via Google
Helen El Tran

Nice staff and very helpful!

Response from business owner

Thank you Helen, we appreciate the nice review!

via Google
Elwis Johnson

My wheel was bent thanks for pothole and after checking every single place in the city I don't know why I went here last that will not happen again. They were the only place to suggest trying to repair it. That save me at least $300 and I …

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Response from business owner

Elwis, Thank you for choosing us to help solve that problem. We strive to look for solutions to some very unusual problems and replacement sometimes is not the best option. Thank you for taking the time to write this review, it is much appreciated. Hope to see you when your vehicle needs maintenance.

via Google
SHARLEE1962

Truthful he doesn't pad your bill or add all the extras. Then my daughter needed a tire. He told her her tire was under warranty and to take it to the other place. Most places would have just sold her a tire.

Response from business owner

Thanks for the review – It is appreciated. Our policy... Honesty is the BEST policy. Thank you again, I am glad we could help your daughter.

via Google
Michelle Graham

I wish I could give Courtesy Auto Service and Tire of Tacoma 10 Stars! My husband and I have taken several vehicles to them over the past years and have found the trusted professionals we have been looking for. As small business owners …

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Response from business owner

Thank you for the wonderful review. We appreciate the trust you have put in us for years and will continue to provide a level of service and integrity that you have come to expect. Thank you again!

via Google
Lowell Kuehn

Fair, expert, absolutely trustworthy. A little pricier but dependable.

Response from business owner

Lowell (Duke), Thanks You for the review. We appreciate the trust you have put in us over the years. Thank you again.

via Google
Ryan Mandell

The team was extremely friendly and completed the work on time with a competitive price. Best service experience I've had in a long time.

Response from business owner

Ryan, Thank You very much to take the time to share your experience. We appreciate it very much.

via Google
Pat Schmidt

Everything was amazing. I called and got my car in when I needed to, they had a loaner car for me all set to go. The next day, they texted me what needed to be done and followed up with a phone call. My car was ready that same day.

Great …

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Response from business owner

Pat – We appreciate it very much – the trust and the kind words. We appreciate you taking the time to share your thoughts on our business practices. We appreciate it very much. Thank you again!

via Google
greg towne

I have had the pleasure of doing business with Courtesy Goodyear Tacoma Mall for the last ten plus years. In that time frame I have had them do everything from a simple oil change, to a new transmission. Everyone there knows their stuff, …

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Response from business owner

Greg – We all appreciate your great review. Thank you very much – it is a pleasure to have clients like yourself. We will always be there when you, friends or family need us. Thank you again.

via Google
Sam Hallway

Great service and tire installation from Courtesy.

Response from business owner

Thank you Sam. We appreciate the feedback and look forward to seeing you again.

via Google
Bruce Bodine

They found the fix when others couldn't!

Response from business owner

Bruce, I appreciate you trusting us with your everyday and the exotic drivers. Thanks for the review.

via Google
Kat Ross

Awesome service and super quick! This is my go to place!

Response from business owner

Thank you for the great feedback. We appreciate the trust you put in us to take care of your hybrid car!

via Google

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